Employee Information

Welcome to Compucom! Canadian associates, please read here. If you are a US part-time associate, read here.

We are excited to have you join our team. To help you get started, we have provided new hire onboarding information and instructions below. You will enter most of your required personal information directly into Workday, our Human Resources information management system. Other required information will also be entered or viewed online, so internet access to complete your onboarding is required.

Access to some of these systems or information requires a Compucom Active Directory System (ADS) network user ID and password which should be provided by your manager once you are on board. If you experience technical issues or need technical assistance, please contact the Compucom Service Desk (CSD) at 888-557-4129 or in Dallas at 972-856-3011.

What to do before your first day (no Compucom network access required):

View the Compucom website and read the Compucom Corporate Overview.
Start the employment eligibility verification, Form I-9 process:
- Compucom participates in the E-Verify system.
- Read and follow the I-9 instructions detailed below.
- Have your accepted documents ready for verification by Human Resources, a manager or a designated team lead.
- Associates who will be located at a Compucom office or other facility with an onsite Compucom manager will use the Compucom Compliance Center to initiate your Form I-9 before you begin work. Your manager will verify and complete your Form I-9 after you have begun work.
- Associates who will not be located in a Compucom office or other facility with an onsite Compucom manager are remote. Please utilize the Compliance Center System to initiate your Form I-9 before you begin work, then review the I-9 instructions above.

What to do your first week at Compucom (Compucom network access required):

First Day: Please complete all items in your Workday Inbox; this will give you access to complete the New Hire Orientation training on CCLearn
Click here for the New Associate Roadmap. This will help guide you through your first two weeks as a Compucom associate.
In order to get paid, you must enter the following information into Workday:
- Direct deposit instructions
- Emergency contact information
- Home telephone number
- W-4 tax withholdings form (paper submissions are not accepted)
Get a security badge where appropriate
Log on to Compucom's intranet site, CC Central and make it your home page
Residents of CA, ND, or TX should review important workers’ compensation information

What to do your first month at Compucom (Compucom network access required):

Enroll in benefits within 31 days of benefits eligibility (full-time associates only)
Complete required training
Review the Associate Handbook

Getting Paid

To ensure that you receive your paycheck, complete the following forms:

I-9 Form for employment eligibility verification. Please read and follow I-9 Instructions carefully.

NOTE: You must use your network/ADS user id and password to update the following information:

Direct deposit instructions
Emergency contact information
Home telephone number
W-4 tax withholdings form (paper submissions are not accepted)

Hourly associates are paid on a bi-weekly basis, one week in arrears. Salaried associates are paid on a bi-weekly basis, one week in arrears.

Direct deposit enrollments are effective after your second paycheck. The paycheck immediately after your direct deposit enrollment will be a "live" check and will be mailed to virtual associates (associates who telecommute or are located at a client site) or delivered to a Compucom facility for those working at a CompuCom office location.

Pay advices are available online via Workday.
Note: Payroll cannot accommodate requests to print online pay statements.

Update Global Address List

Update your home and business contact phone numbers in Workday.

Providing this information will update Microsoft Outlook and the information supplied to the Global Address List (GAL).

NOTE: Due to privacy issues, home phone numbers are only displayed in Workday.

Enroll in Benefits

Being a part of the team means you have the opportunity to enroll in benefits. Compucom wants you to have peace of mind, knowing that you are protected by great benefits. Your benefits eligibility is the date of hire.

As a new Compucom associate, you must enroll within the first 30 days of your employment. If you do not enroll during this period, you will only be enrolled in Basic Life & ADD, and short-term disability (STD). Direct Temporary associates are NOT eligible for benefits.

Before you begin your benefits enrollment, be sure to:

Review the Benefits information on CC Training and the Benefits Enrollments Guides:
- Compucom Benefits Enrollment Guide
- eXcell Benefits Enrollment Guide
Gather the names, dates of birth, addresses and Social Security numbers of dependents and/or beneficiaries.
Contact myHR with any benefits questions you have at 866-432-7947, option 5 or by email at myhr@compucom.com.

Ready to Enroll?

Navigate to Compucom Benefits Service Center.

After your new hire benefits enrollment window you may not drop, change, or enroll in benefits again until the next annual open enrollment period, unless you have a qualified status change or are eligible for special enrollment rights. Annual enrollment takes place each fall for benefits effective January 1 of the following year.

Complete Required Training (Network access required)

CCLearn
Compucom's learning management system is called CCLearn. Once on board, you will be provided access to CCLearn which is a 24x7 gateway to learning resources for skills improvement, professional development, performance support, certification preparation, and more. Please take advantage of the many opportunities Compucom offers to further your personal development and career.

All new associates are required to complete the Information Securities Policies training in their first month.

To access your required training:

Login to CCLearn
Go to My Profile and then Assignments
Access the course name to launch

Additional information about our Learning & Talent Development Programs and Course Offerings is available on CC Training.