--- title: Employee Experience Drives Customer Experience description: Today’s employees demand a consistent, elevated support experience. Whether they are at home, at the office, or somewhere in between. And enterprises expect this elevated support to be combined with automation and AI to reduce costs and scale efficiently. --- [![compucom](https://www4.compucom.com/hubfs/1762367/2024%20MKTG%20Collateral/media/web/usa.png)](https://www.compucom.com/) [![compucom canada](https://www4.compucom.com/hubfs/1762367/2024%20MKTG%20Collateral/media/web/canada.png)](https://www.compucom.ca/) [SUPPORT LOGIN](https://portal.compucom.com/common/site/signin.aspx?State=NotAuthenticated&URL=%2f%3f&_gl=1*gnzp1z*_gcl_au*MTU2MTAxMTQ4OC4xNzA1MzM3MjA4*_ga*MTE1MTcxMDk2OS4xNjgzMTE5MjIy*_ga_NPZVJHWCQG*MTcwOTgyNzIyOS43Ni4xLjE3MDk4MzQ3NzguNTkuMC4w) [![Compucom Logo](https://www4.compucom.com/hs-fs/hubfs/Logos/Compucom%20Logo.png?width=2853&height=653&name=Compucom%20Logo.png "Compucom Logo")](https://www.compucom.com/) [![compucom-logo-full-color-white](https://www4.compucom.com/hs-fs/hubfs/CC_Oct20/compucom-logo-full-color-white.png?width=1414&height=256&name=compucom-logo-full-color-white.png "compucom-logo-full-color-white")](https://www.compucom.com/) Menu ![Compucom - Employee Experience is Everything](https://www4.compucom.com/hubfs/84crop.png) # Employee Experience is Everything ## How the consumerization of IT influences workplace expectations Today’s employees demand a *consistent, elevated support experience*. Whether they are at home, at the office, or somewhere in between. And enterprises expect this elevated support to be combined with automation and AI to reduce costs and scale efficiently. Compucom, a leader in managed services, has decades of experience in architecting Strategic IT consulting for large enterprises. We provide comprehensive business technology consulting to support your IT infrastructure, along with meaningful employee experiences through device choice. Our professional IT consulting services, including IT design, deployment, and implementation services using ​Microsoft® Endpoint Manager, help facilitate resources and system integration. ## We Meet Your Employees Where They Are Offering flexible around-the-clock support for any device and more tools that empower hybrid and remote teams to solve issues independently. Learn how Compucom can help support a mix of your remote and onsite employees with our hybrid IT consulting services. Complete the form to connect with Compucom. ![Compucom - Digital Support Experience](https://www4.compucom.com/hs-fs/hubfs/2023%20MKTG%20Collateral/media/web/Compucom%20-%20Digital%20Support%20Experience.png?width=400&height=400&name=Compucom%20-%20Digital%20Support%20Experience.png "Compucom - Digital Support Experience") ## Digital Support Experience --- Get immediate digital support from automated and AI-assisted tech *and* real people around the clock. Empower employees with self-service features, including self-ticketing, password reset, and service requests. Remedy simple and complex issues via voice, text, chat or email options—whichever works best for your team.    [![TALK WITH US](https://www4.compucom.com/hs-fs/hubfs/TLAK%20WITH%20US.png?width=174&name=TLAK%20WITH%20US.png)](https://www4.compucom.com/viewpoint-employee-experience#letsconnect) ## Dispatch Support --- Experienced, certified technicians service corporate and employee-owned technology wherever the work is done—including employees working from home or in hybrid environments. [![GET STARTED](https://www4.compucom.com/hs-fs/hubfs/GET%20STARTED.png?width=175&name=GET%20STARTED.png)](https://www4.compucom.com/viewpoint-employee-experience#letsconnect) ![Compucom - Employee Experience - Dispatch Support](https://www4.compucom.com/hs-fs/hubfs/Compucom%20-%20Employee%20Experience.png?width=400&height=400&name=Compucom%20-%20Employee%20Experience.png "Compucom - Employee Experience - Dispatch Support") ![Compucom - Employee Experience - Campus Support Services](https://www4.compucom.com/hs-fs/hubfs/2023%20MKTG%20Collateral/media/web/Compucom%20-%20Employee%20Experience%20-%20Campus%20Support%20Services.png?width=400&height=400&name=Compucom%20-%20Employee%20Experience%20-%20Campus%20Support%20Services.png "Compucom - Employee Experience - Campus Support Services") ## Campus Support Services --- Experience our industry-leading service no matter where or how you need us. We offer dedicated field dispatch support at corporate campuses, satellite, or remote locations. As well, Compucom offers a variety of flexible walk-in options. [![SCHEDULE A CALL](https://www4.compucom.com/hs-fs/hubfs/Picture1-1.png?width=177&name=Picture1-1.png)](https://www4.compucom.com/viewpoint-employee-experience#letsconnect)  ## "...ambitious but necessary overhaul..."![line](https://www4.compucom.com/hs-fs/hubfs/line.png?width=741&name=line.png) ### Let's begin building a better workplace. "Over the last fiscal year, IIROC completed the final phase of its infrastructure upgrade, vendor consolidation, and cloud computing transition program, an ambitious but necessary overhaul of their information technology that vastly increased our capabilities and reduced operating costs. As a result, IIROC was well prepared to move to a 100% work-from-home environment in mid-March 2020. Not only did employees seamlessly and securely continue their work from home, but systems and people were also ready for a massive increase in equity markets activity - an activity that peaked in late March at twice the previous recorded highs."  ![IIROC logo](https://www.compucom.com/wp-content/uploads/2020/11/IIROC-logo.png)CHAIR OF IIROC • INVESTMENT INDUSTRY REGULATORY ORGANIZATION OF CANADA [![Compucom Logo](https://www4.compucom.com/hs-fs/hubfs/Logos/Compucom%20Logo.png?width=2853&height=653&name=Compucom%20Logo.png "Compucom Logo")](https://www.compucom.com/) | [![Compucom - LinkedIn](https://www4.compucom.com/hubfs/2023%20MKTG%20Collateral/media/web/social%20media%20icons/compucom%20-%20social%20icons%20-%20linkedin.png)](http://www.linkedin.com/company/compucom) | [![Compucom - YouTube](https://www4.compucom.com/hubfs/2023%20MKTG%20Collateral/media/web/compucom%20-%20social%20media%20-%20youtube.png)](https://www.youtube.com/@Compucom) | | --- | --- | ©2026 CompuCom Systems, Inc. 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