Most workplace satisfaction surveys focus on how employees feel about working remotely, hybrid or in the office. However, Compucom focuses on how technology and digital support – or lack of it – impact the employee experience.
Choice is the most important aspect of the overall digital work experience. Three years ago at the height of the pandemic, there was little choice in workplace or technology used. And despite companies having time to work out the kinks, workers continue to experience technology frustrations that impact their engagement and overall productivity.
Compucom has set the standard for Digital Employee Experience (DEX) by leveraging its proprietary service to glean insights into an employee's technology experience and provide actionable insights, leveraging several tools and Artificial Intelligence (AI) to improve it. Combined with its full end-to-end device lifecycle and end-user support services, Compucom serves the ongoing needs of enterprise organizations in managing and improving the digital workplace experience.
When it comes to IT decisions, now more than ever the experience of your workforce is driving change. Getting that change right is difficult and the more you know regarding what employees care about the better equipped you are.
Start your company’s new digital experience journey with Compucom.
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