Employee Information Former Associates

Welcome to myHR, Compucom's Human Resources information page for former Compucom associates. Canadian associates, please refer to this page. Below you will find information to assist you in your transition from Compucom.

Please keep in mind that the Confidentiality and Non-Solicitation Agreement that was part of your employment with Compucom is still in force and effect.

We wish you the best in your future endeavors.

- The myHR Team

Health Benefits

Please note that your benefits (health, life, disability) end at midnight on the last day of the pay period in which your employment ends.
Federal COBRA law allows you to continue medical, dental and vision plans you are enrolled in at the time of your employment end date.
- New COBRA information notice is attached here.
- Learn more about the current COBRA premiums.
- There may be other coverage options for you and your family. You may be able to buy coverage through the Health Insurance Marketplace. Additionally, you may qualify for a special enrollment opportunity for another group health plan for which you are eligible (such as a spouse’s plan), even if the plan generally does not accept late enrollees, if you request enrollment within 30 days of your Compucom benefit termination date.

You will receive a COBRA enrollment packet in the mail at your home address from COBRA and Billing Services (Compucom’s COBRA administrator). Contact the Billing Services Team at 833-874-1600 with any COBRA questions.

Employee Assistance Program (EAP)

Life is a journey, not a destination. No matter where you are on your journey, there are times when a little help can go a long way toward achieving your goals. Your EAP program offers you and your household members a variety of resources, tools, and services to help make your life a little easier.

Getting the help you need, when you need it, can result in you leading a happier, more productive life.

The EAP is available 24/7 until the end of the current plan year following your separation from Compucom. You can contact TELUS Health Guidance Resources at:

Call: 1 800-897-3340
Online: TELUS Health Compucom US
User ID: compucomeap
Password: eap

Life Insurance

You may be eligible to continue your life insurance by converting/porting to an individual policy. Contact Sun Life within 31 days of your termination date at 800.247.6875 for additional information about your options, including rates.

401(k)

To request a distribution or rollover of your 401(k) account, access your account online or call Fidelity at 1.800.835.5095, option 1.
If the vested account balance (not including any rollovers into your Compucom 401(k) account) is under $1,000, your account is subject to being automatically cashed out. Please contact Fidelity for information about options available to you.
View the 401(k) Summary Plan Description.

Payroll and Personal Information Access

Should you need to update your personal information including address changes, banking information or choose to view prior pay slips, you can still access your Workday account through March 31 of the year following your termination date. See Workday Access instructions below.
W-2 Forms are usually sent out the last week of January.
Re-prints of duplicate W-2 forms will be available after February 15.

Workday Access

You must have a non-network password to access Workday after you have terminated from Compucom.
If you have previously accessed Workday from outside the CompuCom network, whether on your computer or your phone, you should use the same password.
If you have not previously accessed Workday from outside the CompuCom network, you must reset your Workday password by following steps 1 or 2 below.

Step 1. External Access via Web-Browser using Workday

Workday supports the latest versions of the following browsers across devices: Chrome, Safari, Firefox, Microsoft Edge, Internet Explorer.

Workday login is required:

Enter your Compucom username
Password is CompucomMMYY! where MM is the month and YY is year of your birth followed by the exclamation point as the special character, for example Compucom0155!
You will then be prompted to change your password

Step 2. Mobile Access via Android Phone/Tablet, iPhone & iPad using Workday App

Download and install the appropriate app from Google Play or iTunes
Tenant name: compucom (case sensitive)
Workday Login is Required (Compucom Username and Password: CompucomMMYY! where MM is the month and YY is year of your birth followed by the exclamation point as the special character)
You will then be prompted to change your password.

Forgot Password?
You can reset your Workday password by using the Forgot Password? link on the Workday homepage.

You will need to enter your username and home email address.

If you are unable to log in using any of the options above please contact the following:

Phone: 888.507.6947, Option: 0
myhr@compucom.com

Verification of Employment

Read and follow the Verification of Employment instructions.

Employee Information for Former US Associates