Digital transformation has come to mean investments in new technologies and reinventing business processes to better align with technological capabilities. Executives in the financial services and insurance sectors responded to a survey about their
top digital transformation priorities this year.
Executives report on their highest priorities for digital transformation efforts that will make the most impact on their organization and their customers' experience.
Financial services organizations and insurance companies take differing approaches to digital transformation based on their top needs this year.
Financial services organizations look to improve their business agility while increasing revenue through digital transformation efforts.